THE VILLA

Cancellation Policy

CANCELLATION & PAYMENT POLICY Please read the following policy carefully before reserving your place at Genesis. Genesis retreats are intentionally intimate and limited in capacity. Once your reservation is confirmed, we begin securing accommodations, meals, transportation, experiences, and other arrangements on your behalf. Because of these commitments, all reservations are subject to the following payment and cancellation terms. RESERVING YOUR PLACE A $500 non-refundable deposit is required to reserve your room and secure your place at Genesis. Your remaining balance will be divided into four scheduled payments, with the final payment due January 15, 2027. All retreat balances must be paid in full before the retreat begins. PAYMENT SCHEDULE For reservations made before the first scheduled payment: $500 deposit — due at time of reservation Payment 1 — October 15, 2026 Payment 2 — November 15, 2026 Payment 3 — December 15, 2026 Final payment — January 15, 2027 Reservations made after a scheduled payment date may require any missed payments to be paid at the time of booking. CANCELLATIONS All cancellation requests must be submitted in writing to Genesis. Cancellations through December 5, 2026 Payments made beyond the $500 deposit are eligible for a refund. December 6, 2026 – January 4, 2027 50% of the total retreat price is non-refundable. January 5 – February 4, 2027 75% of the total retreat price is non-refundable. February 5, 2027 and after All payments are non-refundable. The initial $500 deposit is non-refundable and non-transferable at all times. TRANSFERRING YOUR RESERVATION If you are unable to attend Genesis, you may request to transfer your reservation to another guest, subject to availability and approval by Genesis. The replacement guest must complete all required registration forms and meet all retreat requirements before the transfer is confirmed. A $150 administrative transfer fee may apply. IF GENESIS MUST CANCEL In the unlikely event that Genesis must cancel the retreat, guests will receive a refund of payments made directly to Genesis for the retreat. Genesis is not responsible for airfare, travel expenses, travel insurance, or other expenses incurred by guests. TRAVEL INSURANCE Because Genesis is an international retreat, travel insurance is strongly recommended. We recommend selecting coverage that includes trip cancellation, trip interruption, medical expenses, and emergency evacuation.